Let’s face it. It’s difficult keeping your chairs filled day in and day out. Patients cancel, no-show, or leave with unscheduled treatment.

Then, to reschedule, your team has to reach out. If you're lucky, you'll get the patient on the phone to reschedule right then and there. If not, a game of phone tag ensues until you can get them back on your schedule. Either way, it's a hassle, to say the least.

However, you can relieve your team members from spending countless hours on the phone with Dental Intelligence Online Scheduling, and increase your number of future appointments.

With Dental Intelligence, your patients can book anytime, anywhere. No need for them to wait to schedule an appointment for that midnight tooth pain. Their fully booked appointment is as simple as a few clicks, and they’re ready to see you.

Patients can easily view available openings in your schedule and select the time that works best for them. Dental Intelligence constantly syncs directly with your practice management software, so your openings show in real-time.

Our highly customizable setup lets you decide what services to offer and which providers are available, if any service types require approval before booking or adhere to Block Scheduling, and so much more. You stay in complete control of your schedule while still allowing patients to have the freedom to schedule whenever is convenient for them.

New Features

Dental Intelligence Online Scheduling not only allows for a quick and simplified booking process for you and your patients, but now has new features to make that scheduling process even smoother.

Insurance

Before a patient finishes booking an appointment online, Dental Intelligence can ask for their insurance provider. Let patients know which insurances are accepted, in-network, or out-of-network with an easy-to-use drop-down selection.

Dental Intelligence helps your team streamline patient intake and prepare ahead of time with the combined power of Online Scheduling and Digital Forms. Once a patient has booked their appointment, they will instantly receive a "Save the Date" message with a link to complete their new patient paperwork online prior to their appointment.

If it's an existing patient, we can detect what forms have been submitted previously and ask for any necessary updates. When patients have the ability to book online and complete their paperwork online, your team can spend less time on the phone plus less time dealing with bottlenecks at the front desk.

Perfect Time Slot​

Our Perfect Time Slot feature makes the already-simple online booking process even quicker and easier for patients.

Dental Intelligence looks into the patient’s visit history and suggests the best time slot for that patient based on their previous appointments. If that initial day and time doesn’t work for them, they can view other available openings.

We’ve made it easier for patients by removing  a step from the scheduling process. They don’t get stuck deciding when they should schedule their appointment because the best option has already been provided. Plus, they’re more likely to show up at the suggested time since it has worked for them before.

Reservation Fee​

If you’re struggling with cancellations and no-shows, you can add a reservation fee at the end of your online scheduling process. Asking the patient for a deposit at the time of booking will help ensure that they are committed to showing up for their selected appointment time and will help filter out patients who are most likely to no-show or cancel last minute.

Customize the reservation fee amount to fit your office's needs. Then, once they pay, you can apply the payment toward treatment.

Bulk Scheduling Requests​

You can fill your schedule easily by sending out bulk invitations to patients to schedule their next appointment. Send an invite text, email, or a notification from the patient mobile app.

Simply select patients with needed treatment, past-due hygiene, and send! With Patient Finder you can create custom lists that target specific types of patients you want in your chairs. Want to do more crowns for patients with an AR Balance less than $10 who have Delta Dental insurance? Just apply the filters and we’ll build a list that you can use for bulk communication.

You can also control when these patients can book. Do you want to fill your schedule during the holidays? Set the earliest scheduling date for weeks out and then send the request. Patients then receive the request but will only be able to book when you want them to.

Action Items

With Action Items, you can see who needs an appointment and who has made an appointment.

When viewing patients that need an appointment, filters allow you to conveniently populate pre-made lists. For example, if you want to reschedule those who canceled or no-showed, you can filter by patients with broken appointments. Then, easily send off some scheduling requests.

You can also filter to see patients with hygiene past due, then send out a link so they can get their appointment booked.

Often patients call in and want to be seen sooner than what is currently available, so they’re put on an ASAP list. Filter to see patients on the ASAP list and then send out scheduling requests when an opening arises.

Finally, you can easily track appointments that were scheduled online as they come in. Our list provides all the details you need including the patient’s information, appointment type, whether they’re new or returning, and any notes the patient may have left.

Performance Dashboard

Once you’ve sent out scheduling requests, you can easily view the success of your efforts in the Performance Dashboard.

You can see how many patients scheduled an appointment online. A color-coded bar graph shows you the number of new and returning patients that booked appointments each day. You can see other analytical data such as which insurances are most common from new patients that schedule online.

Track how your links are performing by seeing which links are getting clicked and opened the most as well as leading to a scheduled appointment. That way if you send out multiple different links to patients, you can see which one is most effective.

Get Started Today!

If you haven’t used Dental Intelligence before, what are you waiting for? Stay in control of your schedule and keep chairs filled today with Online Scheduling. See our tools in action by scheduling a free demo today. Let us help you intelligently shape the future of your practice!