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Podcast

Deep Dive

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Ep. #

15

DEEP DIVE: Denise Nelson of Gladden Family Farms Dentistry

Show Notes

Today we have another episode from Voices of Dentistry where we spoke to Denise Nelson, Front End Lead of Gladden Family Farms Dentistry, for another Practice Deep Dive. Gladden is growing. Busting at the seams, even.

Listen in to hear how:

  • Denise has grown her team and trained new-to-dentistry team members
  • Dental Intelligence helps team members in their day-to-day tasks and processes
  • Creating core values for the practice has created a trickle-down effect on how patients feel in the practice
  • They schedule and are able to do things in-house by using technology
  • They deal with the issue of capacity
  • They have such a high treatment acceptance rate
  • Engagement (formerly Modento) forms and consents take such a load off the front office staff

…and so much more.

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