Show Notes
Sherrine Washington from R.E.A.L. Talk Consulting is on the podcast today to kick off our new topic of conversation... Getting patients to say 'YES!'
You might know Sherrine from being a memorable past top performer at ClearChoice for nearly six years. Still, it's her unique holistic approach and clinical background as a cognitive behavioral therapist that is helping countless clients of hers today master an unshakeable process of expressing empathy to patients, so they always feel heard, seen, and say 'yes' with ease.
We chat about:
- Changing the perspective around selling to serving others
- How to build so much trust that patients ask YOU what the next steps are
- How to gather micro-commitments to result in an easy, committed 'yes'
- Helping the patient change their perspective to treatment being an investment in their health
- The importance of knowing your close rate and collections percentage
- How to stop from jumping to assumptions when discussing treatment financing
- Taking the time to communicate between hand-offs
You can connect with Sherrine at https://realtalkselling.com/ or email at info@realtalkselling.com.