Have you ever watched a true champion when they are performing at their best? What is it that drives exceptional performance? What sets them apart? By studying the outliers, the ones who do things differently than the rest, we can learn from the top 1% and become better equipped to succeed ourselves. There is true power in building a team of people who become advocates for your patients. What would it mean to your practice and your patients to have a team loaded with people who understand the impact they can have?

In this session, Wendy will walk us through the true opportunities that exist when we focus on the patient first. Becoming an advocate for them creates bigger impact, in their health and in the growth of your practice.

Learning Objectives:

· What high-performing Dentists, Hygienists, and their teams do differently and how you can cultivate these characteristics

· How to create a patient-focused culture that drives practices forward

· Developing systems to create empowered team members, and hygienists that take ownership of the 3 roles of hygiene

· Understand the impact ONE necessary service can have in fueling growth in the practice