On this month's DSO-focused episode, we sat down with Dr. Megan Grimscheid of Dental Bliss to learn from their successes and what makes their Franklin, Tennessee practice unique. Dr. Grimscheid gives us an in-depth look into their patient journey and how sometimes the little things make the biggest difference. 

Listen in as she shares how their patient-first approach, with heavy importance on the patient's emotional well-being, has had the biggest impact on gaining lifetime trust and loyalty. 

She also gives her best tips for effective communication, expressing empathy, providing transparency, taking your time with patients, and so much more.

To reach Dr. Megan Grimscheid at mhord10@gmail.com.