Summary
Shift your practice-building efforts to those that work! In this highly actionable session, Genevieve Poppe shares philosophies and practices to create team understanding of their critical role in treatment acceptance and how closing the gap between case acceptance % and case acceptance $% is the key to going from busy to productive.
Learn how to:
· Describe practices that raise unnecessary barriers and obstacles to case acceptance
· Define techniques for presenting care recommendations that increase case acceptance
· Understand the critical connection required for patient buy-in
· Identify and break negative beliefs and assumptions
All things being equal, patients accept treatment from clinicians they know, like, and trust. All things being unequal? The same. In our industry, we tend to lead with clinical competence/expertise and overlook the significance of rapport and trust. Well-intentioned teams often create obstacles that hinder case acceptance. Discover where the disconnect is in your process and gain tactical considerations for success. Your success will require you to shift your mindset, embrace the inevitable questions, and gain confidence in helping patients receive the care they need and deserve. Assess your policies to determine if you are creating roadblocks to treatment acceptance and explore simple, proven steps that allow unscripted, authentic patient interactions.