Call Pops

Get instant context for every call

Dental Intelligence Call Pops help you make the most of every conversation by giving you the information you need, right when a patient calls in.

Schedule a demo to see how it works.

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Enhance your patient conversations with Call Pops

Call Pops let you know exactly who you'll be talking to — and what you should talk about — every time the phone rings. No more fumbling with charts or digging through systems after you answer. Just click the incoming call pop-up and you'll have the correct patient's info in front of you before you can say, "Hi, how can I help you?" It's an easy, powerful way to strengthen relationships and take your patient experience to the next level.

Have more meaningful conversations with context for every call

Instead of scrambling to find the patient's file or asking them to repeat or spell out information, Call Pops connect your phone system with your patient charts, so you start every call with pertinent information in front of you and ready to go. Upcoming appointments, insurance eligibility status, hygiene due, unscheduled treatment, outstanding balances, unscheduled family members, and open tasks are all surfaced for you the moment the phone rings, so you can seamlessly help your patients with whatever they need.

Act on opportunities right from the Call Pop

Patient has a balance? Click to collect payment over the phone or send a secure payment link. Unscheduled treatment for themselves or a family member? Click to pull up their treatment plan details and send a link to schedule. Open Team Tasks related to that patient? View the Follow Up details and complete those tasks while you already have them on the phone. Call Pops connect your phone conversations to your key workflows to save your team time and deliver a better patient experience.

Streamline new patient calls and scheduling

Call Pops create a modern and seamless new patient experience, too. When an unknown number calls in, click to create a new patient record and easily capture all the information you need — including their name, contact details, and notes. Once they schedule an appointment, one click syncs all their info to your practice management system, creates a patient chart in your PMS, and the patient receives all the forms they need to complete before their appointment.

And if they don't schedule right away? Their profile is saved in your Dental Intelligence dashboard so you can nurture prospective new patient relationships with personalized outreach and marketing campaigns, and only sync them to your PMS once they've scheduled an appointment.

Manage all your contacts in one place

Incoming call from an unknown number that isn't a new patient? Quickly and easily add contact info so you know who's calling next time. Create custom tags to denote referring doctors, vendors, salespeople, and others who contact you frequently, so you can filter and manage your contacts and know who's reaching out every time the phone rings. Profiles are saved in Dental Intelligence so you can text, call, and see all your communication in one place (without muddying your PMS records).

Easy setup and integration with your VoIP phone system

Setup is a quick and simple process. You're in full control of which users receive Call Pops, so you can ensure they only show up for your team members fielding incoming calls. Call Pops work best with Dental Intelligence Voice, but can also integrate with most VoIP phone systems.

Turn Every Call Into an Opportunity

The more insight you have heading into a conversation, the better patient care you can provide. Use Call Pops to act on patient opportunities more quickly, increase production, and build stronger patient relationships.

Schedule a demo and start intelligently shaping the future of your practice today.

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