You don’t need another system that creates more work. You need one that supports the work you’re already doing. Dental Intelligence Follow Ups helps you automate the repetitive stuff, keep your focus where it matters, and improve a little every day.
“During staffing shortages, automation has made a significant impact by supporting teams that are stretched thin. By automating certain processes, our staff can focus more on elevating the in-office patient experience while engagement and analytics provide valuable support where it’s needed most.”
Automatic TouchPoints™ give you a hands-free system that keeps your practice humming. Your team doesn’t have to be bogged down with hours of:
• Appointment confirmations and reminders
• Constant re-care nudges
• Basic texts and emails
You customize what you want the system to do, and it handles everything, taking notes and establishing next-steps along the way. And when the automation isn’t enough, the system automatically hands the task to the right team member, at the right time.
Team Tasks keep every team member’s manual work organized, up-to-date, and clearly visible. Everyone will know exactly who needs to do what, and when.
• Have that financing conversation with Mrs. Brown
• Confirm lab case arrival
• Review unscheduled treatment
• Verify insurance
• Literally anything else – add your own tasks anytime.
Team Tasks prevent dropped balls, keep ownership clear, and help managers track performance.
Scorecards give you clear visibility into how the system is performing, so you have clear and direct ways to hit your team targets. With them, follow-up success won’t be guesswork. You’ll be able to answer:
• Are we converting unscheduled treatment well enough?
• Who on the team is the best at patient reactivation?
• If you have multiple locations, which are outperforming the rest?
You can’t improve what you can’t see. With Scorecards, you can improve every step from scheduling to payment.
Follow Ups consistently nudges patients at the right intervals, so engaged patients can schedule themselves. Only those who don’t respond get prioritized as Team Tasks, helping you maintain your pre-appointment % at scale.
Follow Ups leads with an automated TouchPoint for consistent, hands-free reminders. No response? Then it sends high-value cases to the top of your Team Tasks list, allowing your case acceptance specialist to focus on the patients that need an extra push to move forward.
Follow- Ups automatically sends and records confirmations in your PMS. Two-way texting allows patients to respond instantly, and you only need to call those who don’t respond.
Dentistry’s most trusted practice performance platform can help you save time, improve operations, and grow your business. Get a $50 gift card just for checking it out!*
Experience dentistry's only all-in-one practice performance solution, with industry-leading analytics, patient engagement, online scheduling, payments, insurance management, and so much more.
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