Summary
Check out the thirty-sixth installment of our "Emerging DSOs" webinar series from Dental Intelligence and Aligned Dental Partners. Most DSOs don't have a marketing problem. They have a leak that needs fixing. New patients come in the top, but somewhere between the first call and the recall appointment, they quietly disappear, taking treatment and revenue dollars with them. Learn where patients are actually leaking out of your practices and what to do about it.
What You'll Discover:
- Identify where patients are leaking from the patient lifecycle and recognize the operational breakdowns that contribute to lost patients, treatment, and revenue.
- Build and standardize five core patient systems to create more consistent performance across locations.
- Use a simple patient lifecycle Scorecard to prioritize opportunities, uncover variations between practices, and determine where operational improvements can drive growth before adding more marketing spend.
Your expert guide: Jen Hengtgen is a Senior Consultant at Aligned Dental Partners with over 28 years spent sharpening dental operations and building leadership teams that deliver. As a former COO of a multi-specialty DSO and founder of her own consulting business, she helps leaders build the systems, accountability, and habits that let a practice grow past them.
Get a complimentary practice analysis from ADP here.


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